Privacy Policy
Last updated: January 2024
At Salzburg Chat ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video chat platform. Please read this policy carefully.
Information We Collect
Information You Provide
- Account details (name, email, date of birth)
- Profile information (photos, bio, interests)
- Communication content (messages, video calls)
Automatically Collected Information
- Device information (IP address, browser type)
- Usage data (features used, time spent)
- Location data (approximate location based on IP)
How We Use Your Information
We use collected information to:
- Provide and maintain our services
- Match you with compatible users
- Ensure platform safety and prevent abuse
- Improve user experience
- Communicate with you about updates
Data Security
We implement robust security measures including:
- End-to-end encryption for video and text messages
- Secure servers with regular backups
- Restricted employee access to personal data
- Regular security audits and updates
Information Sharing
We do not sell your personal information. We may share data only in these circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights or user safety
- With trusted service providers who assist our operations (under strict confidentiality)
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request data deletion
- Opt out of marketing communications
- Export your data
Data Retention
We retain your information only as long as necessary to provide services or as required by law. You may request deletion of your account and associated data at any time through account settings.
Children's Privacy
Our service is not directed at individuals under 18. We do not knowingly collect data from minors. If we learn we've collected information from someone under 18, we'll delete it promptly.
Cookies and Tracking
We use essential cookies to maintain your session and preferences. Analytics cookies help us understand usage patterns to improve the platform. You can manage cookie preferences in your browser settings.
Changes to This Policy
We may update this Privacy Policy periodically. We'll notify users of significant changes through the platform or via email. Continued use after changes constitutes acceptance.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at: [email protected]